Where and how to get assistance with questions and problems directly related to 85349.

Mailing List

The first place you should go for an answer for your question is the 85349 mailing list archive. The archive on the CD-ROM contains the discussions of hundreds of students over the last few years but more importantly the archive on the Web site contains an up to date record of all the questions and answers being asked this year.

There is a good chance that your question has already been asked and answered on the 85349 mailing list.

If you can't find the answer in the archives then it is time to post your question to the mailing list. When posting, keep the following in mind

• use a meaningful subject line
  The subject line should give the people getting the message a good idea of what the message will be about.
• provide all the information
  If you can't figure out how to use the 85349 chat room there is no point saying "The 85349 Web site is broken". You need to provide all the relevant information. Remember, very few people think like you.
• sign your message
  End the message with your name so people know who is asking the question.